Description
Over the past several years, leaders across industries have noticed an increase in generational tension among employees most often focused on the attitudes and behaviours on the arrival of newer generations. First it was understanding of the Millennials (Gen Ys) vis-a-vis Gen Xers and Boomers but now it is the Gen Zer’s in comparison to Gen Y’s and Xers.
At first, these employee relations issues rarely rose to the level of a priority demanding leadership intervention. Some leaders, in fact, hoped that the issues would resolve themselves as these young employees settled in and learned that they had to demonstrate new behaviors to be successful in the workplace. Most organizations adopted this wait-and-see attitude. Not so today. Most companies are now seeing three, possibly four or five generations coming together. Each generation comes with their own context, style of working and also has a different motivation , workplace value and behaviour. This shift in workplace demographics and style has created its own subsets of challenges and opportunities for organizations.
So How do companies manage and lead a multi-generational workforce? In this episode – futurist and workforce innovation specialist Sophie Wade talks about the soft and hard costs associated of not managing a multigenerational workforce properly. What is the role of communication in managing different generations? How does a manger communicate to a Gen Zer? What are some of the do’s and don’ts to successfully navigate a multi-generational workforce.
