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Target Gen Z

Does your firm have a Multi-Generational Workforce? Do you struggle in attracting, retaining or engaging young talent? Do you wonder what aspires the generation post the Millennials? ‘Generation Z’.

Well, look no further. Target Gen Z gives you all the answers.

Nikhil provides first hand insights in his unique memoir style book to all these questions and more. Sharing his experiences from the work of Leadership & Talent development with firms across the Globe he gives you simple lucid explanations to decoding ‘Gen Z’. The book will give you a deep understanding of this newest Generation with aspects to Work Life, Brands, Learning and more. So, whether you are a Boss managing young talent, an educator in school or college, a marketer creating brands or simply a parent of Gen Z, this book brings the necessary insights to knowing your Gen Z better.

You will find practical, implementable solutions to the following important questions: 

Target gen z book

Foreword

Resolving the Paradox of Bridging Generational Divides

It is said that experience is the greatest teacher. For many of us, the paradox of bridging generational divides is most palpably felt through the experience of parenting.

I do not know any parents who do not aspire to create a better life for their children than they had for themselves. To achieve this aim, they diligently and selflessly sow the seeds of hard work to build a better future for the next generation in their family. In so doing, however, they inevitably become frustrated when their children fail to recognize and appreciate all that their parents have sacrificed in order to give them a better life.

This pattern typically culminates with the group of parents from one generation, who have been engaged in an animated conversation that goes something like this “Kids these days… They just have no idea how easily they have it… When we were young… They don’t know what hard work really is… Oh my gosh… Listen to us… We sound just like our parents!”

This pattern repeats generation after generation. The older generation laments how the younger generation does not understand how things work, while the younger generation wonders why their parents are so out of touch with reality.

The paradox of bridging generational divides is that both the generations are “right” in their assertions because they are framing their arguments based on the generational context that has shaped their worldview. While we all may be living on the same planet, we are living in very different worlds. Worlds that are framed by our shared generational experiences.

To make matters even more challenging, today there are at least five different generations: Maturists’, Boomers’, X’s, Y’s and Z’s. And, as technology proliferates and the rate of societal change accelerates, the chasm between these generational divides appears to be widening.

Nikhil’s life experience – both at home and in the workplace – makes him uniquely qualified to resolve the paradox of bridging generational divides for us.

His decision to return to India following his parents’ tragic accident and to live in close proximity to his father and brother accorded him the opportunity to live in the midst of three generations. In addition, his leadership role at Duke CE, where I had the great fortune of working alongside him, endowed Nikhil with the opportunity to help organizations bridge generational divides in the workplace.

In drawing on these experience bases to write this book, Nikhil has cracked the code on Generation Z. Coupling this experience with in-depth research, he reveals keen insight into what this generation expects as a consumer, what they want from those they work with, and how they prefer to learn and grow.

For organizations seeking to market to Generation Z, Nikhil explains how to appeal to Generation Z’s need for authenticity, safety and security. For companies seeking to welcome Generation Z’s to the workplace, Nikhil provides clear guidelines on how to create an organization that provides mutually beneficial learning opportunities across generations.

And – perhaps most importantly – for any parent, like me, trying to understand how to help my Generation Z kids grow up to become happy and fulfilled adults, Nikhil provides an in-depth picture of what it’s like to be a Gen Zer today and what they need from their parents to help them along their development pathway.

I am so glad that Nikhil took the time and effort to write this book. I am already reaping the benefits from having read it, both as a parent and as an educator. As Gloria Steinem so eloquently put it, “Across generations, there is as much to learn as there is to teach.” We can all learn a lot in working to bridge generational divides.

I wish you all the best in your own journey to help resolve the generational paradox within your own context. Reading and applying the wisdom that Nikhil shares in the pages that follow are very good initial steps to doing so!

Dr. Tony O’Driscoll
Fuqua School of Business (Duke University)
Durham, North Carolina (US)
January 18, 2021.

Advance Praises for the Book

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Lynn Phillips (CEO, Reinventures, Marketing Professor at Stanford and Harvard)

“I have worked side-by-side with Nikhil in India with his high-profile clients which include many of India’s most well-known and successful enterprises, and I never failed to learn something new from him. His work in HR and talent and corporate learning and development was and is leading-edge. Besides, his insights on other topics like customer experience are also compelling, especially when it comes to brand values that are key to winning over Gen Zers in India. I am sure, the readers of his book will experience the same reaction I have had.”

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Beena Mathew Global Knowledge Mgmt. Leader, GBS @ PepsiCo

As a learning professional, I took pride in knowing the Gen Z better. I must admit that I was unmindful of many aspects until I read this book. The book dives deeper into my core area of interest, which is to understand this generation and their learning preferences. Also, the book touches upon the digital generation, as an employee and a consumer, which brings in the missing pieces of the puzzle. A great read indeed!

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Sachil Dagur CEO Habib Bank Zurich (Hong Kong, Ltd)

My first interactions with Nikhil were in India about 5 to 6 years back through a leadership program that was conducted for Axis Bank. I was always impressed by Nikhil’s thought clarity, patience and ability to connect with everyone in those sessions. I think Nikhil’s own story represents a classic Gen X story and almost all Gen Xers would be able to relate to various aspects of his life. This book is a must-read for all generations and also for everybody who is involved in any sort of marketing to better understand the thought processes of different generations.

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Devashis Rath SVP, Talent Mgmt, & Org. Effectiveness (Ultra Tech, Aditya Birla Group)

Target Gen Z is a book that one can only miss to read at one’s own risk. It has valuable insights for corporate leaders and managers to assimilate and create appropriate strategies to handle a vast mass of population entering the workforce and the consumer pool year-on-year. The slice of the population, which Nikhil has so endearingly sketched graphically as well as dynamically, differs from what leaders and managers have ever experienced before.

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Vikas Panjabi Co-Founder, Chocolate Room – India’s Largest Coffee Chain

Nikhil has created a book that you will want to share with all the Gen Zers, making us understand wonderfully their corporate life and career goals. I can’t wait to share this with all the Gen Z entrepreneurs in our business network. Wishing Nikhil all the very best.

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Sajith Kurup Global Director, Marketing Analytics – Ab InBev

Whether you are a new leader or an experienced one, a parent wanting to inspire, lead or be led by Gen Z; this book is for you. Very crisp and succinct, something you can finish in one go but will keep going back for pointers.

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SM Lateef Global Hiring Leader, Genpact

A Great Book on understanding the key dimensions of Gen Z, especially their attitudes on Learning and Corporate Life expectations. Enjoyed it – it is a must-read.

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Aparna Sharma HR Practioner, Board Member, Best-Selling Author & Motivational Speaker

This book is A MUST-READ. Nikhil captures Gen Z’s work expectations so clearly. The book is a good ringside view on understanding this new generation. Every manager will definitely benefit.

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Greg Marchi Chief Learning Officer, Assistant Dean, Mays Business School (Texas A & M)

The Gen Z era is here, and we all have a lot to learn from this generation. Nikhil’s book is a valuable and relevant resource in understanding this important group. It will help not only the business leaders who manage a multi-generational workforce but also parents, teachers, politicians, everyone. I’d like to get a copy when done, hopefully, a signed one.

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Varuna Gupta Practice Lead, Organizational Development, Infosys

In this book, Nikhil packs his real-life observations as a parent of a Gen Zer along with his insights from extensive experience in leadership development. This gives us a deeper insight into the worldview of Gen Zs and what it means for the organizations. The book reveals the mental models, behaviors, expectations and aspirations of Gen Z to help us understand how to best engage with them as they join the workplaces of the future. A must-read for anyone who wants to capture Gen Z’s attention as a manager, learning professional or even a marketer!

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John Thomas VP International, Regis Company, Colorado, US

Nikhil uses his extensive expertise in developing world-class leaders to present an insightful, thought-provoking exposé of a group that few understand: Gen Z – to our collective loss. The book is a must-read because it addresses the impact of a currently ignored and neglected workgroup, which is crucial in driving the future of the world, Our Future. I wish him the best of success for this new book.

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    Customer reviews for the book

    Yash
    Yash
    Reviewed in India on 31 March 2021
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    Great Book. Impressive Writing.

    The author Nikhil Raval has made an awesome compilation of memoirs sharing valuable insights for Parents to Consumers to Corporate Leaders to Business Owners. Gen Z, being one of the main chunks of Future of India; learning about this digital generation enables all the above people to understand the Gen Z & their Career goals and life expectations. The personal reflection sheet at the end of chapters helps to evaluate in the privacy of thoughts for leaders & managers.
    Sam
    Sam
    Reviewed in the United States on March 12, 2021
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    Bridge across a Chasm!

    Excellent read and a must for Corporates and Parents and Teachers. The author makes very interesting points. Concepts are explained in easy to understand visuals and examples - and one can even use it as a workbook - selecting specific areas of interest. Nicely done!!
    Robert K. K
    Robert K. K
    Reviewed in Singapore on 1 May 2022
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    insightful book

    Nikhil Ravel's book is filled with insights on the GenZ that are interesting and helpful as someone who interacts with many GenZ. In addition to being a parent of a GenZ, I teach a large university class and these ideas also help me better understand my students and plan my coursework accordingly. I enjoyed Nikhil's personal style of writing and bringing stories of his life into the book. I feel like I have gotten to know him well this way. My only complaint was that the figures (in my copy of the book) were small and the print was a bit too light for my old eyes. So while it was hard work to read the figures, they did often provide a nice summary of the information he was covering in the book. Nicely done!
    Jane Sommers-Kelly
    Jane Sommers-Kelly
    Reviewed in the United States on 10 February 2022
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    Insights w/ Practical Applications
    Target Gen Z helped me differentiate this age group from what we businesspeople have focused on for the last 10 yrs - Gen Y/Millenials. Raval assesses not only What they want in the workforce, but Why. Those of us who manage or consult with leaders on Management benefit from this book.
    J. H. T.
    J. H. T.
    Reviewed in the United States on October 1, 2024
    Read More
    Insightful!!
    Very insightful. Worth reading!!

    Talks Delivered on Gen Z

    Submit Your Responses of the Book's Self Reflection Chapter Questions Here


      Select Chapter

      1. What stands out from your experience in working with the following Generations?

      2. What advice (Do’s and Don’ts) can you share when you think of working with the generations mentioned above? Please share your insights.

      1. Where does your Organization fall in the matrix below? Please share your insights on whether innovation is happening successfully or not in your company?

      2. What do you need to START, STOP and CONTINUE to make innovation sharper in the organization? (Example: Organization Culture, Speed of Decisions, Market Awareness, Risk-Orientation, Growth Trajectory, Cash on Hand, etc.)

      1. What are some of the ‘On-Boarding’ practices that have you used for recruiting Gen Z in your organization?

      2. Which of the following zone represents where you operate in the organization? What has worked and what is coming in the way in case you need to move to a different zone?

      3. What cultural practices do you have in place that make it attractive for a Gen Zer to come and work for you? (see framework below for assistance)

      4. What are some of the cultural impediments in your organization to attract young talent? What changes would you make?

      1. What are some of the systems and subsystems in place to make your firm a ‘Learning Organization’? What can you do MORE, BETTER, DIFFERENT so that employees truly experience a learning organization?

      2. How is the learning architecture structured for talent development? What are some of the initiatives under the 70% (on-the-job), 20% (peer learning) and 10% (formal training) in your firm?

      1. In your role as educators or parents, what approaches have you tried that have worked or not worked as it relates to Gen Zer High School education? (E.g., Mode of Learning [online vs. physical], Using Unique curriculum, and teaching pedagogy).

      1. In your role as educators or parents, what approaches have you tried that have worked or not worked as it relates to Gen Zer High School education? (E.g., Mode of Learning [online vs. physical], Using Unique curriculum, and teaching pedagogy).

      1. What expectations do you have from companies when you make a buying decision (from the Gen Z)?

      2. As a marketer, what do you do to attract, retain and grow with Gen Z as a consumer? What has worked and what needs to be changed?