The Automation Dilemma – Eliminating Busy Work or Building Blocks of Expertise

genz-automation

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For years, we’ve been told that automation and AI will make work faster, smarter, and more efficient. And for a generation that has grown up with technology at their fingertips, removing repetitive work seems like an obvious win. But what if, in automating routine tasks, we’re also removing the very experiences that build judgment, intuition, resilience, and expertise?

In this episode of Working with Gen Z, Jeff Arnold joins me to explore what I call the Automation Dilemma. Together, we examine whether AI is simply eliminating busywork—or unintentionally widening the experience gap for the next generation of professionals. We’ll discuss how expertise is really developed, why “learning by doing” still matters in an AI-enabled workplace, the changing role of managers as coaches, and whether our assumptions about who embraces—or resists—AI reveal hidden generational biases. If AI is transforming work, then perhaps the bigger question is: How do we continue to develop future leaders?

Social Profile: Jeff Arnold – LinkedIn, Nikhil Raval- Linkedin,Web,Youtube & Book

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